1. Introduction

At Boodz, we value your privacy and are committed to protecting your personal data. This Privacy Policy describes how we handle your information when you browse our website, create an account, or place an order.

2. Information We Collect

We may collect the following types of information when you use our website:

• Personal information: such as your name, phone number, email address, and shipping address.
• Order information: details about the products you purchase, order history, and payment-related information (handled securely by our payment partners).
• Technical information: such as IP address, device type, browser type, and usage data (pages viewed, time spent, etc.).
• Communication data: messages and inquiries you send to us via WhatsApp, contact forms, or social media.

3. How We Use Your Information

We use your information for purposes including, but not limited to:

• Processing and fulfilling your orders;
• Communicating with you about your orders, deliveries, or support requests;
• Improving our website, products, and customer experience;
• Sending you updates, offers, or marketing messages (where permitted by law);
• Preventing fraud and ensuring the security of our website and systems.

4. Cookies & Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. Cookies help us:

• Remember your preferences and cart items;
• Understand how visitors use our site;
• Improve performance and personalize content.

You can control cookies through your browser settings. However, disabling certain cookies may affect website functionality.

5. Sharing Your Information

We may share your information with trusted third parties only when necessary to provide our services, such as:

• Delivery and courier companies to ship your orders;
• Payment service providers to process payments securely;
• Technical service providers who help us operate and maintain the website.

We do not sell your personal information to third parties.

6. Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, or alteration. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law (for example, for accounting or legal obligations).

8. Your Rights

Depending on applicable laws in your region, you may have the right to:

• Access the personal data we hold about you;
• Request correction of inaccurate or incomplete data;
• Request deletion of certain personal information, subject to legal requirements;
• Object to or restrict certain types of data processing;
• Withdraw consent for marketing communications at any time.

To exercise any of these rights, please contact us using the details below.

9. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies before providing any personal information.

10. Children’s Privacy

Our website is not intended for use by children under the age of 18. We do not knowingly collect personal information from children. If we become aware that personal data has been collected from a child, we will take steps to delete it.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal requirements. Any updates will be posted on this page with a revised “Last Updated” date.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, you can contact us at:

• Store Address: Rehab 2 – Eastern Market – Branch No. B132
• WhatsApp: +20 111 168 6577